Prepare with the #1 ranked IELTS platform. Buy our:
Band 8+ Video Courses Recent Actual Tests Questions E-books
IELTS Listening Map Questions | Example 5
IELTS Listening Map Questions | Example 5

IELTS Listening Map Questions | Example 5

Section 1

You will hear a telephone conversation about opening a bank account. 

Helpline: Expat helpline. Terry Davis here. What can I do for you?

Customer: Hello Terry. I’ve been in this country for a while. I’ve just been offered a job in the city. So I think I’m going to need to open a bank account. I haven’t had one before, so I will want to know what papers I will need.

Helpline: Well, basically you’ll need to be able to prove to the bank that you’re who you say you are and that you live where you say you do. Okay.

Customer: Aaha!

Helpline: And for some banks, at least that means you’ll have to show them two separate pieces of identity. So I’ll run through the list, if you like.

Customer: Yes, please.

Helpline: Okay, I’ll bring it up on the screen. Let’s see. Here it is. Right. The first thing it says is a valid passport.  

Customer: Mine’s Australian. 

Helpline: Yes, that would be fine, of course. The next one is a driving license and again one from your country would be okay. Then that’s followed by a birth certificate. No. Hang on. That’s only if you’re under 18. 

Customer: Which I’m not.

Helpline: Right. So not that, then. But you can also show them a benefit book for instance, if you’re in ill health or unemployed or getting income support. 

Customer: Yes, I could bring that or lend it from my employer, maybe. 

Helpline: Well that’s not actually on the list. So we’ll have to assume you can.

Customer: Okay. And to prove where I live?

Helpline: Again, there are several possible things listed here. For instance, you could use a bill for council tax or something else for where you live such as an insurance certificate. 

Customer: I’ve got one of those and somewhere among my papers. What about bills? Things like fine bills, I mean.

Helpline: As long as it has your address on it. Yes fine. 

Customer: So a bill from my mobile would do. Would it?

Helpline: I’m afraid it would have to be for a fixed-line phone. You could use other types of household bill though, as long as you get them through the post 

Customer: How about my electricity bill. That will say where I live. Won’t it?

Helpline: If it’s in your name and not that of a landlord. Yes

Customer: It is. So I’ll probably take that then.

Helpline: There’s one other you might want to use. A vehicle registration document, if you have a car or motorbike or something, of course. 

Customer: No, I haven’t actually. Now, I believe there’s a bank actually inside the commercial center and I might have an account there seeing as how that’s where I’ll be every day. 

Helpline: Yeah. That would seem to make sense. I know people who bank there. 

Customer: I actually read about it in a city guide. My cousin’s excerpt when he was here a couple of years ago and I made a few notes and she might if I run through them with you now, just to make sure the details haven’t changed.

Helpline:  Fine. Go ahead. 

Customer: Okay first question. It’s still a branch of the popular bank. Is it? The one with links to Australian banks?

Helpline: No, it’s actually been taken over by another big banking group, The Savings Bank. It still seems quite popular though, especially with people doing business in the Asia-pacific area.

Customer: mmmm…And when is it open, Monday to Saturday? 

Helpline: I’ll have to check their website for that. Give me a second or two. Will you?

Customer: Sure.

Helpline:  I’ve got it. Customer service and it’s just weekdays. I’m afraid.

Customer: Does it say what their business hours are?

Helpline: I’m just looking for that. It’s on a different page for some reason. I think there’s been a change at some banks in the last year or so. Yeah, here it is. It’s open from 9:30 in the morning till half past three in the afternoon.

Customer: And it’s on the top floor of the main center building, is it. Next to the travel agency? 

Helpline: That’s where it used to be but they’ve since moved it to a slightly bigger place. It’s on the ground floor now. 

Customer: Aah! And one last thing on this and I know most banks give incentives to young people who try to account with them. But apparently this one didn’t? Do you know if they’re offering anything these days?

Helpline:  I’ll just check. I’m sure they’d say so on their new client page if they were. No, there’s nothing mentioned here. 

Customer: That’s a pity. I was quite looking forward to getting my free gift.

Helpline: There are plenty of other banks within walking distance, you know, it may be worth shopping around to see what they’ve got to offer, longer opening hours including Saturdays. Perhaps less crowded. 

Customer: Can you tell me how to get to a couple of them. I know where the commercial scenery is? So that’s probably my best starting place. 

Helpline: Sure. For the Royal bank. You need to turn left when you leave the center, go along Market street past the post office and turn left up Bridge street past the shaw theater. 

Customer: Mmm

Helpline: Then you take the first right? You’ll see an internet cafe on the other side and the Royal is just a bit further along on the right directly opposite the Park hotel. 

Customer: Ok. I’ve got that. mmm….What about the Northern Bank?

Helpline:  For that one, you turn right as you come out of the center and go along Market street until you come to the junction with West street. There you turn right again and carry on up as far as the next junction where you take a left. You’ll see the bank from there. It’s the third building on the right. 

Customer: Fine and the last one. The National Bank? 

Helpline: You can go either way from the center really, up West street or Bridge street, and then along past City hall. The bank is on the other side of the road right next to the tourist office. You can’t miss it. 

Customer: Alright. Thanks a lot for your help. 

Helpline: Anytime. Bye. 

Customer: Bye.

Questions 1-3

Match the places in Questions 1-3 to the appropriate letters A-H on the map.

  1. Royal Bank ________
  2. Northern Bank. ________
  3. National Bank. ________

map

Answers

  1. F
  2. A
  3. C

Explanation

For the first question, it is clear from the talk which goes thus:

“For the Royal bank. You need to turn left when you leave the center, go along Market street past the post office and turn left up Bridge street past the shaw theater. ”

For the second question, it is clear from the talk which goes thus:

“For that one, you turn right as you come out of the center and go along Market street until you come to the junction with West street. There you turn right again and carry on up as far as the next junction where you take a left. You’ll see the bank from there. It’s the third building on the right. ”

For the third question, it is clear from the talk which goes thus:

“You can go either way from the center really, up West street or Bridge street, and then along past City hall. The bank is on the other side of the road right next to the tourist office. You can’t miss it.”

Also check :

Written By

Soon after graduating with a Master’s in Literature from Southern Arkansas University, she joined an institute as an English language trainer. She has had innumerous student interactions and has produced a couple of research papers on English language teaching. She soon found that non-native speakers struggled to meet the English language requirements set by foreign universities. It was when she decided to jump ship into IELTS training. From then on, she has been mentoring IELTS aspirants. She joined IELTSMaterial about a year ago, and her contributions have been exceptional. Her essay ideas and vocabulary have taken many students to a band 9.

Leave a Reply

Your email address will not be published. Required fields are marked *

Featured Posts

101 IELTS Academic Reading Past Test Papers with Answers PDF Download
101 IELTS Academic Reading Past Test Papers with Answers PDF Download

"101 IELTS Reading Past Papers With Answers" is a must-have IELTS preparation book for......

42 Topics for IELTS Speaking Part 1 and Suggested Answers (PDF)
42 Topics for IELTS Speaking Part 1 and Suggested Answers (free PDF download)

In the IELTS Speaking Part 1 Section, IELTS examiner will introduce him or herself......

Useful IELTS Reading Articles, Website Resources & Material for Academic & General Training
Useful IELTS Reading Articles, Website Resources & Material for Academic and General Training

IELTS Reading Resources Besides doing exercises from reading practice tests from Cambridge IELTS Series,......

50 Recent IELTS Speaking Topics 2020 Part 2 & 3 with Model Answers
50 Recent IELTS Speaking Topics 2021 Part 2 & 3 with Model Answers

For Band 9 Sample Answers for all Part 1,2,3 topics in 2021, you can......

All Useful IELTS Writing Lessons & Websites
All Useful IELTS Writing Lessons & Websites

This post covers all IELTS Writing lessons on IELTS Material website, including: IELTS Writing......

IELTS Writing Recent Actual Tests in 2018 & Band 8.0+ Sample Answers (Updating)
IELTS Writing Recent Actual Tests in 2018 & Band 8.0+ Sample Answers (Updating)

Read IELTS Writing Actual Tests & Band 8.0+ Samples around the world to be......

IELTS Speaking Lessons
IELTS Speaking Lessons

This post contains useful links to the best IELTS speaking lessons/tips/books/practice tests/actual tests/sample answer...

100 IELTS Speaking Topics Part 1 Questions and Answers 2019
100 IELTS Speaking Topics Part 1 Questions and Answers 2019

IELTS Speaking Part 1 Topics Questions and Answers (Jan -May 2020) Check out the......

IELTS Speaking Part 1 Topics 2020 (Jan - May 2020) & Sample Answers
IELTS Speaking Part 1 Questions with Answers 2020 (Jan – May 2020)

In part 1 of the speaking test, the examiner will introduce himself or herself......

High Scoring IELTS Speaking Model Answers with Audio (Based on Past Papers)
High Scoring IELTS Speaking Model Answers with Audio (Based on Past Papers)

What could be better than preparing yourself for your exam by reading model answers......

IELTS Speaking Part 2 Topics in 2019 & Sample Answers
IELTS Speaking Part 2 Topics in 2019 & Sample Answers

To be well-prepared for IELTS exam (both IELTS Academic & IELTS General Training Module),......

IELTS Magazine - Week 1 (PDF)
IELTS Magazine – Week 1 (PDF)

IELTS Magazine is our brand new project on our official IELTS blog (ieltsmaterial.com), which......

IELTS Speaking Recent Actual Tests (January - April 2021) & Suggested Answers
IELTS Speaking Recent Actual Tests (January – April 2021) & Suggested Answers

IELTS Speaking Test Part 1 Question and Answers In the following page, you will......

150 IELTS Speaking Topics 2020 Part 2 & 3 with Model Answers
150 IELTS Speaking Topics 2020 Part 2 & 3 with Model Answers

Check out the latest IELTS Speaking Part 2 topics 2020 with model answers by......

IELTS General Training Writing Task 2 Sample Questions (2013 - 2020) & Model Answers free PDF download
IELTS General Training Writing Task 2 Sample Questions (2013 – 2020) & Model Answers free PDF download

Though IELTS writing is considered to be difficult for some students, it's helpful to......

Cambridge Practice Tests for IELTS Series (1 - 14) Academic and General Training Student's Book with Answers and Audios
Cambridge Practice Tests for IELTS Series (1 – 14) Academic and General Training Student’s Book with Answers and Audios

Cambridge Practice Tests for IELTS Series (1 - 14), written by experienced IELTS examiners......

Cambridge Practice Tests for IELTS Series (1 - 14) Student's Book with Answers with Audio [Latest Update]
Cambridge Practice Tests for IELTS Series (1 – 14) Student’s Book with Answers with Audio [Latest Update]

Cambridge IELTS 1 - 13 Academic & General Training Student's Book with Answers with......

Ace the IELTS : IELTS General Module - How to Maximize your Score (3rd edition)
Ace the IELTS : IELTS General Module – How to Maximize your Score (3rd edition)

This excellent self-study book for intense IELTS preparation in a few weeks is designed......

Advanced Vocabulary word List for IELTS
Advanced Vocabulary word List for IELTS

Advanced Vocabulary List for IELTS learners to Score Band 7.5 or Higher IELTS vocabulary......

Post Your IELTS Exam Questions
Post Your IELTS Exam Questions

Hi guys, When you were preparing for your IELTS, did you hope someone would......

Do you need help with IELTS Preparation, Enroll for our Master Program:

Enroll for Online Classes