Eastway’s Courier Services- IELTS Reading Answer

Reading Passage

Eastway’s Courier Services

Questions 15 – 20

15 . What feature of the Eastway’s package label allows a package or letter to be tracked?

16 . What is offered to silver customers if they pass their monthly limit?

17 . How many letters can be delivered for free with Eastways’ gold service?

18 . Who will discuss the specialized service offered for online traders?

19 . What factor influences the change in Eastways’ prices?

20 . What are readers advised to find on Eastways’ website?

MediaWorks PLC – Security for New Staff

A Welcome to your new job at MediaWorks. In order to ensure your personal security and the security of the company, we ask you to read, take note of, and act on the information below.

First, we require a passport-sized digital photo for your company ID card. Please email us one as soon as possible. If you have to pay for one, please retain the receipt, so that you can be reimbursed.

B When you arrive for your first day at work, please go to the reception. They will be expecting you and will issue you with your ID card. The card has a long green cord attached to it. Please wear the ID card around your neck at all times whilst in the company building. In this way, it’s easy to spot anyone who should not be in the building.

C After you receive your ID card and every time you enter or leave the company building, please swipe your card on the reader at the entrance. The reader is at chest level for people who already have the cards around their necks. The swiping of your card allows the company to track your working hours so that they can correctly assess any overtime or flexitime that you do. It also allows the company to know who is in the building at any one time, in case there is a fire practice or emergency.

D After you have reported to your department, your first-day induction will begin with a security briefing. This will let you know about various security procedures that are necessary for our company. This will take place in the meeting room on the 10th floor. During it, you will be asked to endorse a waiver, allowing us to monitor your movements around the building on our CCTV system and your movements on the Internet. Our systems are designed to cover all people’s movements around the building for security purposes and they are not designed to single out you or any other individual.

E After your security briefing, please go to the IT department on the 3rd floor. The IT people will assign you all the passwords that you will need to operate our systems. Please commit these to memory as soon as you can. If you feel that any of your passwords are compromised, let the IT department know as soon as possible, so that they can cancel them and issue new ones.

F Finally, on return to your department, you will be asked to read and initial our visitors’ policy. We all have visitors from time to time and your visitors must be met at reception by you so that you can sign them in. Visitors will be issued a visitors’ card, which has a bright blue cord that must be worn around their necks for easy identification.

Questions 21 – 27

Answers

15 Answer: (the) (bar) code

Question type: Short Answer Questions

Answer location: Paragraph 2, last line

Answer explanation: In the last line of the 2nd Paragraph, it is mentioned that the barcode on the label will be scanned every time your package is moved, and in this way, you can track your package 24 hours a day and know exactly where it is and what its status is. These lines suggest that the barcode is the feature of the Eastway’s package label that allows a package or letter to be tracked 24 hours a day. Hence, the answer is (the) (bar) code.

16 Answer: (considerable) discounts

Question type: Short Answer Questions

Answer location: Paragraph 5

Answer explanation: In the 5th Paragraph, it is stated that unlimited numbers of letters and packages of weight up to 20 kilograms (considerable discounts on weights over this), which means that if the packages weigh more than 20 kilograms, then those customers are offered with considerable discounts. Thus, it’s evident that if they pass their monthly limit, the silver customers receive considerable discounts. Hence, the answer is considerable discounts.

17 Answer: (unlimited) numbers

Question type: Short Answer Questions

Answer location: Paragraph 5

Answer explanation: In Paragraph 5, it is mentioned that Unlimited numbers of letters and packages of weight up to 20 kilograms (considerable discounts on weights over this). We can understand from these letters that an unlimited number of packages and letters of weight up to 20 kgs can be delivered for free with Eastways’ gold service. Thus, the answer is (unlimited) numbers.

18 Answer: (a) sales executive

Question type: Short Answer Questions

Answer location: Paragraph 6

Answer explanation: In Paragraph 6, it is mentioned that to receive a bespoke service, call 0300 654 112 to discuss your requirements with a sales executive on our team. We can deduce from these lines that in order to receive bespoke service, a sales executive will join to discuss the requirements. Hence, a sales executive will discuss the specialized service offered to online traders. Thus, the answer is (a) sales executive.

19 Answer: fuel price fluctuation

Question type: Short Answer Questions

Answer location: Paragraph 7

Answer explanation: Paragraph 7 states that Prices vary considerably due to fuel price fluctuations and our costs and charges are updated regularly to reflect rises and drops. We can deduce from these lines that prices vary due to the fluctuations in the fuel price resulting in the updation of the costs and charges which reflect rises and drops. Thus, it’s clear that fuel price fluctuations are one of the factors that influence the change in Eastways’ prices. So, the answer is fuel price fluctuations.

20 Answer: recommendation

Question type: Short Answer Questions

Answer location: Paragraph 8

Answer explanation: In the concluding lines of paragraph 8, it is mentioned to check the website for recommendations from hundreds of satisfied businesses in your area. These lines indicate the readers to check the website for recommendations from numerous satisfied businesses in the area. Hence, the readers are advised to find recommendations on Eastways’ website.

21 Answer: receipt

Question type: Flowchart Completion

Answer location: Paragraph A

Answer explanation: In Paragraph A, it is mentioned, “First, we require a passport-sized digital photo for your company ID card. Please email us one as soon as possible. If you have to pay for one, please retain the receipt, so that you can be reimbursed.” These lines suggest that a passport-sized digital photograph of the company ID is required and if they have to pay for one, then they must retain the receipt so that it can be reimbursed. Thus, the answer is a receipt.

22 Answer: reception

Question type: Flowchart Completion

Answer location: Paragraph B

Answer explanation: Paragraph B states, “When you arrive for your first day at work, please go to the reception. They will be expecting you and will issue you with your ID card. The card has a long green cord attached to it. Please wear the ID card around your neck at all times whilst in the company building.” These lines suggest that when the joiner arrives for the first day at work, they must go to the reception as the receptionist will be expecting them and will issue their new ID card, which has to be worn around the neck in the company building. Thus, the answer is reception.

23 Answer: swipe

Question type: Flowchart Completion

Answer location: Paragraph C

Answer explanation: In Paragraph C, it is mentioned, “After you receive your ID card and every time you enter or leave the company building, please swipe your card on the reader at the entrance.” These lines suggest that after the joiner receives their ID card, they must swipe it on the reader at the entrance every time they enter the building. Hence, the answer is a swipe.

24 Answer: (security) briefing

Question type: Flowchart Completion

Answer location: Paragraph D

Answer explanation: Paragraph D illustrates, “After you have reported to your department, your first-day induction will begin with a security briefing. This will let you know about various security procedures that are necessary for our company.” These lines suggest that the new joiner must report to the department and attend their first-day induction with a security briefing, where they’ll understand the procedures necessary for the company. Hence, the answer is (security) briefing.

25 Answer: waiver

Question type: Flowchart Completion

Answer location: Paragraph D, line 3

Answer explanation: Paragraph D illustrates the fact that after the joinee has reported to the department, their first-day induction will start with a security briefing, which will let them know about various security procedures necessary in the company. In the 3rd line, it is stated that during it, you will be asked to endorse a waiver, allowing us to monitor your movements around the building on our CCTV system and your movements on the Internet. These lines indicate that the joinee will be asked to endorse a waiver allowing their movements to be monitored. Hence, the answer is a waiver.

26 Answer: passwords

Question type: Flowchart Completion

Answer location: Paragraph E

Answer explanation: Paragraph E states that the IT people will assign you all the passwords that you will need to operate our systems. These lines suggest that the IT people will provide all the necessary passwords required to operate the systems. Thus, the answer is passwords.

27 Answer: visitor’s policy

Question type: Flowchart Completion

Answer location: Paragraph F

Answer explanation: In Paragraph F, it is stated, “Finally, on return to your department, you will be asked to read and initial our visitors’ policy. We all have visitors from time to time and your visitors must be met at reception by you so that you can sign them in.” These lines indicate that on their return to the department, the joinee will be asked to read the visitor’s policy. They’ll also have to sign the visitor’s policy. Hence, the answer is visitor’s policy.

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