IELTS General Writing Task 1 Practice Test 8

Updated On Dec 22, 2021

IELTS General Writing Task 1 Practice Test 8

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You recently bought a piece of equipment for your kitchen but it did not work. You called the shop but no action was taken. Write a letter to the shop manager.

In your letter

Describe the problem with the equipment
Explain what happened when you called the shop
Say what you would like the manager to do

Sample Answer

Dear Sir/Madam,

I am writing to complain about the flour kneader for my mixer that I purchased from your store last week. Initially, your technician set it up for me and it worked perfectly. But when I put the flour and added water into it, it produced a noise and stopped working. I connected the mixer in another power chord but it failed to work. When I added other addons to the mixer it worked fine. So it is clear that the problem is with the flour kneader.

I immediately called the customer service and they promised to send a technician in five days. To my ultimate dismay, the technician never turned up. After a long wait for five days, I called the customer service again. This time I got a harsh reply saying that they are not responsible for the functioning of the product, post purchasing.

I have a 2 year warranty for this flour kneader. So I would like you to replace it with a new working piece. I would appreciate your reply in this regard.

Yours sincerely

Dave

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Soon after graduating with a Master’s in Literature from Southern Arkansas University, she joined an institute as an English language trainer. She has had innumerous student interactions and has produced a couple of research papers on English language teaching. She soon found that non-native speakers struggled to meet the English language requirements set by foreign universities. It was when she decided to jump ship into IELTS training. From then on, she has been mentoring IELTS aspirants. She joined IELTSMaterial about a year ago, and her contributions have been exceptional. Her essay ideas and vocabulary have taken many students to a band 9.