Using Collocation to Boost Your IELTS Score – Key Word: Complaint
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Complaint
Verb+Complaint
- Use the correct form of these verbs:
have | investigate | make |
receive | refer | uphold |
- I’m not happy with the service and, to be honest, the food was not very warm. I’m not going to ______ an official complaint, but I think you should know that we were not happy.
- I’m afraid I ______ a complaint. Can I speak to the person in charge, please?
- A senior police officer has been suspended from duty while complaints against him are being ______.
- The court refused to ______ the complaint against the newspaper. The footballer, John Inset, had claimed that the story run by the paper had seriously damaged his reputation.
- Due to the seriousness of your complaint, it will have to be ______ to the board.
- The cinema has ______ complaints from customers about the lack of parking facilities.
Common Adjective Collocations
2. Complete the sentences below with the following:
common | constant | justified | preposterous |
official | isolated | serious | single |
- This is the fourth time this week! Your ______ complaints are beginning to annoy me.
- The most ______ complaint tourists have about London is the high price of everything.
- If you are not happy with the treatment you’ve received, you should lodge an ______ complaint.
- I think our complaints are totally ______. We didn’t receive the quality of service we paid for.
- The new timetable has been successful. We’ve only received one or two ______ complaints.
- I’m very happy with the new members of staff. I haven’t heard a ______ complaint about them.
- Inspectors visited the school after receiving a string of ______ complaints from parents about poor standards of teaching.
- I’ve never heard such a ______ complaint in my life! Tony is the most competent person I’ve ever met.
Noun+Preposition+Complaint
3. Complete the sentences below with a suitable preposition:
- If you are unhappy with the work done on your house, get a lawyer to draft a letter ______ complaint.
- If you feel you have any cause ______ complaint, please contact the manager.
- This year there has been a record number ______ complaints about the standard of service on Britain’s railways. In fact, rail offices around the country have been flooded ______ complaints.
- If you have good grounds ______ complaint, then it is company policy to offer you compensation.
- The council has received a constant stream ______ complaints about the noise coming from the Voodoo nightclub in Surrey Street.
- Having to wait over 24 hours at the airport comes high on my list ______ complaints about our holiday.
Go back and underline the complete expressions using a noun+preposition+complaint.
Notes
2. Note the following verbs used to describe making a complaint:
You can also ‘lodge’ a formal complaint. 3. Complaints are ‘dealt with’:
4. Notice the expression:
5. Notice the way to refer to lots of complaints:
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Answer Key
Verb+Complaint
Ex 1:
- make
- have
- investigated
- uphold
- referred
- received
Common Adjective Collocations
Ex 2:
- constant
- common
- official
- justified
- isolated
- single
- serious
- preposterous
Noun+Preposition+Complaint
Ex 3:
- of
- for
- of, with
- for
- of.
- of
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Janice Thompson
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