Causton Health Centre & Bentley Hospital Catering Service – Reading Answers
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There are 40 various types of questions in the IELTS Reading module, ranging from table completion and map labeling to multiple-choice questions and matching questions. As a result, it is crucial to practise IELTS Reading sample answers, such as Causton Health Centre and Bentley Hospital Catering Service, to improve your exam preparation.
The IELTS General Passages, Causton Health Centre and Bentley Hospital Catering Service are part of IELTS Cambridge 6 Test A. Ideally, you should not spend more than 20 minutes on both these passages.
Causton Health Centre and Bentley Hospital Catering Service Reading passages contain a total of 14 questions. To perform well while solving such passages, you must comprehend the subject, check key terms in the IELTS reading passages, and then react appropriately.
The question types found in these passages are:
- Matching Information (Q. 1-4)
- True/False/Not Given (Q. 5-9)
- Matching Sentence Endings (Q. 10-14)
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Reading Passage 1
Causton Health Centre Patient Information Leaflet
A Appointments:
Please telephone 826969 (8.30am – 5.00pm: Mon – Fri). We suggest that you try to see the same doctor whenever possible because it is helpful for both you and your doctor to know each other well. We try hard to keep our appointments running to time, and ask you to be punctual to help us achieve this; if you cannot keep an appointment, please phone in and let us know as soon as possible so that it can be used for someone else. Please try to avoid evening appointments if possible. Each appointment is for one person only. Please ask for a longer appointment if you need more time.
B Weekends and Nights:
Please telephone 823307 and a recorded message will give you the number of the doctor from the Centre on duty. Please remember this is in addition to our normal working day. Urgent calls only please. A Saturday morning emergency surgery is available between 9.30am and 10.00am. Please telephone for home visits before 10.00am at weekends.
C Centre Nurses:
Liz Stuart, Martina Scott and Helen Stranger are available daily by appointment to help you with dressings, ear syringing, children’s immunisations, removal of stitches and blood tests. They will also advise on foreign travel, and can administer various injections and blood pressure checks. For any over 75s unable to attend the clinic, Helen Stranger will make a home visit. AII three Centre Nurses are available during normal working hours to carry out health checks on patients who have been on doctors’ lists for 3 years.
D New Patients:
Within 3 months of registering with the Centre, new patients on regular medication are invited to attend a health check with their doctor. Other patients can arrange to be seen by one of the Centre Nurses.
E Services Not Covered:
Some services are not covered by the Centre e.g. private certificates, insurance, driving and sports medicals, passport signatures, school medicals and prescriptions for foreign travel. There are recommended fees for these set by the National Medical Association. Please ask at reception.
F Receptionists:
Our receptionists provide your primary point of contact-they are all very experienced and have a lot of basic information at their fingertips. They will be able to answer many of your initial queries and also act as a link with the rest of the team. They may request brief details of your symptoms or illness – this enables the doctors to assess the degree of urgency.
G Change of Address:
Please remember to let us know if you decide to relocate. It is also useful for us to have a record of your telephone number.
Questions 1-4
Reading Passage ‘Causton Health Centre Patient Information Leaflet’ has seven sections, A-G.
Which paragraph contains the following information?
Write the correct letter A-G in boxes 1-4 on your answer sheet.
1 what to do if you need help outside normal working hours
2 who to speak to first for general information
3 what happens when you register with the Centre
4 what to do if you need to cancel a doctor’s appointment
Questions 5-9
Do the following statements agree with the information given in the Reading Passage above?
In boxes 5-9 on your answer sheet, write
TRUE if the statement agrees with the text
FALSE if the statement contradicts the text
NOT GIVEN if no information is given about it
5 You must always see the same doctor if you visit the Centre.
6 If you want a repeat prescription you must make an appointment.
7 Helen Stranger is the Head Nurse.
8 It is possible that receptionists will ask you to explain your problem.
9 You should give the Health Centre your new contact details if you move house.
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Reading Passage 2
Bentley Hospital Catering Service to All Permanent And Temporary Members Of Staff
IMPORTANT INFORMATION
Meal Breaks (minimum company guidelines) |
|
Hours Worked | Break To Be Taken |
0-4 hrs | nil |
4-6 hrs | 15 mins |
6-8 hrs | 30 mins |
8-12 hrs | 60 mins (taken as 2 x 30 mins) |
12-24 hrs | 75 mins (taken as 2 x 30 mins + 1 x 15 mins) |
Your section staffing board will show the times when these breaks are to be taken. |
Please note
It is your responsibility to check that the total break time shown on the staffing sheets accurately reflects the breaks that you take. Any discrepancies should be raised with your Staff Co-ordinator immediately.
Special Requirements – Food Handlers
Food handlers are those concerned with preparing and serving unwrapped food. Food handlers should report any instance of sickness, diarrhoea and/or stomach upset experienced either while at work or during a holiday to a member of the Personnel Management team. Any infections of ear, nose, throat, mouth, chest or skin should also be reported to a member of the Personnel Management team. Food handlers need to have an annual dental examination by the company dentist. Alternatively, a current certificate of dental fitness may be produced from their own dentist. This applies to all permanent staff who handle food.
Questions 10-14
Complete each sentence with the correct ending, A-J, below.
Write the correct letter, A-J, in boxes 10-14 on your answer sheet.
10 Temporary employees only working 3 hours should
11 Employees who work 11 hours should
12 To find out when to have their breaks, employees should
13 Employees working with food must
14 Food handlers who have been ill should
A talk to a staff co-ordinator.
B have two thirty-minute breaks.
C not take any breaks for meals.
D pay for any meals they have.
E get a single one-hour break.
F look at the section staffing board.
G lose pay for their break times.
H tell a member of the Personnel Management team.
I have an annual dental examination.
J consult their doctor.
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Answers for Causton Health Centre and Bentley Hospital Catering Service IELTS Reading Answers with Location and Explanation
1 Answer: B
Question type: Matching Information
Answer location: Paragraph B, Line 1 – Line 2
Answer explanation: The introductory lines of the second paragraph tell us, “Please telephone 823307 and a recorded message will give you the number of the doctor from the Centre on duty. Please remember this is in addition to our normal working day.”. So, it can be concluded that the information related to the steps to be taken for help outside normal working hours is provided in Paragraph B. Hence, the answer is B.
2 Answer: F
Question type: Matching Information
Answer location: Paragraph F, Line 1 – Line 2
Answer explanation: In the specified lines, it is stated that “Our receptionists provide your primary point of contact-they are all very experienced and have a lot of basic information at their fingertips. They will be able to answer many of your initial queries and also act as a link with the rest of the team.”. This shows that the people to contact first (primary point of contact) for general information (basic information) are the receptionists. As this information is given in Paragraph F, the answer is F.
3 Answer: D
Question type: Matching Information
Answer location: Paragraph D, Line 1
Answer explanation: In the mentioned paragraph, it is given that “Within 3 months of registering with the Centre, new patients on regular medication are invited to attend a health check with their doctor.”. It can be concluded that the information about what happens after registering with the Centre is given in the fourth paragraph. Hence, the answer is D.
4 Answer: A
Question type: Matching Information
Answer location: Paragraph A, Line 3
Answer explanation: The first paragraph mentions that “…if you cannot keep an appointment, please phone in and let us know as soon as possible so that it can be used for someone else.”. It points out that the information related to the steps for cancellation of a doctor’s appointment is given in the first paragraph. Hence, the answer is A.
5 Answer: False
Question type: True/False/Not Given
Answer location: Paragraph A, Line 2
Answer explanation: In the above-mentioned paragraph, it is stated, “We suggest that you try to see the same doctor whenever possible because it is helpful for both you and your doctor to know each other well.”. It can be pointed out it is not mandatory to see the same doctor if one visits the Centre as suggested by the phrase ‘must always’. Rather, it is advisable to see the same doctor for better assessment and treatment. As the statement contradicts the text, the answer is FALSE.
6 Answer: Not Given
Question type: True/False/Not Given
Answer location: N.A.
Answer explanation: As there is no information on whether one has to make an appointment for a repeat prescription, the answer is NOT GIVEN.
7 Answer: Not Given
Question type: True/False/Not Given
Answer location: N.A.
Answer explanation: Although there is a mention of Helen Stranger and her duties, there is no information on her being the Head Nurse. Hence, the answer is NOT GIVEN.
8 Answer: True
Question type: True/False/Not Given
Answer location: Paragraph F, Line 3
Answer explanation: In the provided paragraph, it is said that “They may request brief details of your symptoms or illness – this enables the doctors to assess the degree of urgency.”. This implies that the receptionists will ask patients to explain their problems (request brief details of your symptoms or illness) so that the doctors can provide them with better treatment. Hence, the answer is TRUE.
9 Answer: True
Question type: True/False/Not Given
Answer location: Paragraph G, Line 1
Answer explanation: In the specified location, it is stated that “Please remember to let us know if you decide to relocate.”. From this line, it can be deduced that one needs to provide the Health Centre with their new contact details if they change their address (relocate). Hence, the answer is TRUE.
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10 Answer: C
Question type: Matching Sentence Endings
Answer location: Table – Row 3
Answer explanation: In the mentioned location, it is given that “Hours Worked – 0-4 hrs; Break To Be Taken – nil”. In other words, it can be said that people who work less than four hours, that is, the temporary workers, should not take any break (nil). Hence, the answer is C (not take any breaks for meals.).
11 Answer: B
Question type: Matching Sentence Endings
Answer location: Table – Row 6
Answer explanation: In the mentioned location, it is stated that “Hours Worked – 8-12 hrs; Break To Be Taken – 60 mins (taken as 2 x 30 mins)”. This information indicates that workers who work for 11 hours (8-12) should take two breaks of thirty minutes. Hence, the answer is B (have two thirty-minute breaks.).
12 Answer: F
Question type: Matching Sentence Endings
Answer location: Table – Row 8
Answer explanation: The quoted location specifies that “Your section staffing board will show the times when these breaks are to be taken.”. It is indicated that in order to find out when to have their breaks, employees should check the section staffing board. Hence, the answer is F (look at the section staffing board.).
13 Answer: I
Question type: Matching Sentence Endings
Answer location: Paragraph 2, Line 4
Answer explanation: In the stated paragraph, it is given, “Food handlers need to have an annual dental examination by the company dentist.”. This reference points out employees working with food (food handlers) should have an annual dental examination. Hence, the answer is I (have an annual dental examination.).
14 Answer: H
Question type: Matching Sentence Endings
Answer location: Paragraph 2, Line 2
Answer explanation: In the cited location, it is written that “Food handlers should report any instance of sickness, diarrhoea and/or stomach upset experienced either while at work or during a holiday to a member of the Personnel Management team.”. It can be asserted that food handlers who have been ill (any instance of sickness, diarrhoea and/or stomach upset) should tell (report) it to a member of the Personnel Management team. Hence, the answer is H (tell a member of the Personnel Management team.).
Tips to Solve the Question Types in Causton Health Centre and Bentley Hospital Catering Service IELTS Reading Answers
Since now you know the answers to Causton Health Centre and Bentley Hospital Catering Service Reading Answers, let us check out some quick tips to answer the question types in the Reading Answers of Causton Health Centre and Bentley Hospital Catering Service.
Matching Information:
You will be given a list of three to six statements in this type of question, and you will need to match the information in each statement to the corresponding information in a paragraph in the reading passage.
- Read the instructions followed by the list of statements – You will get an idea of the main idea of each statement. Also, figure out the keywords from each statement.
- Scan and skim through the passage – Use these reading techniques to go through the text and find out which paragraph or section contains the relevant information of the statements.
- One paragraph will contain information given in a statement – While one statement corresponds to one passage, some passages may not have any answer. Remember this to avoid repetition or wasting your time.
- Identify the answer – Once you identify the keywords and find out the corresponding paragraph that contains the information, follow this process for the others.
True/False/Not Given
In IELTS Reading, ‘True, False, Not Given’ questions are based on facts. Several factual statements will be provided to you, and it is up to you to determine whether or not they are accurate by reading the text.
To answer this type of question, you can use the following strategies:
- Read the question and identify the keywords – Before reading the material, have a look at your list of True, False, and Not Given questions.
- Scan the passage for synonyms or paraphrased words of the keywords – When you have highlighted the keywords, swiftly read the text to look for paraphrases or synonyms.
- Match the highlighted words in the questions with their synonyms in the text – Once you find both sets of keywords, cross-check them to find the answer.
- Identify the answer – If the facts match, the answer is TRUE, and in case it doesn’t match, it is FALSE. If you are unable to find the answer or unsure of it, mark it NOT GIVEN.
Check Out – IELTS Reading Tips and Techniques to Increase your Reading Speed
Matching Sentence Endings:
Matching sentence ending questions come with two lists – a list of incomplete sentences and another one of possible sentence endings. You will have to match them on the basis of the information provided in the passage.
Some tips for answering the questions and obtain a high band in the IELTS examination are given below:
- The answers will be in the same order as the list of incomplete sentences.
- Use the elimination process to get the correct answer.
- Don’t read the complete text until you have studied the incomplete sentences and the endings.
- Only read the relevant sentences.
- You will have to match meanings and not the exact words. Thus, look for paraphrasing and words.
- You must ensure that the grammatical structure of two halves of the sentence is matching correctly.
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