Having a Lovely Time?- IELTS Reading Answer

Reading Passage

Having a Lovely Time?

Questions 1-8

1 Solving problems can be hard work for the holidaymaker.

2 The most common problem for holidaymakers is the crowded airports.

3 Overall, holiday accommodation poses a few problems.

4 Tour companies provide a satisfactory level of information to holidaymakers.

5 A low-cost holiday should still offer some high-quality services.

6 Hotel staff can advise you on who you should complain to.

7 Photographs may help to support an argument about a holiday problem.

8 If you are not good at writing letters, find someone to help you.

Now read the information and answer Questions 9-14.

Hiring a Car Online

Questions 9-14

The company assures customers that their car hire is the cheapest. D

9 It is possible to see what the cars look like.

10 Assistance is provided with some holiday routes.

11 You will get cheaper car hire if you have used the company before.

12 Attempts made by the writer to book a car were unsuccessful.

13 You can only hire a car in certain locations.

14 The site is suited to people with up-to-date hardware.

Reading Answer 

1 Answer: True

Question type: True/ False/ Not Given

Answer location: Paragraph 3

Answer explanation: Paragraph 3 states that when these unhappy holiday­ makers discussed the problem with their tour company nearly half said it involved time and effort on their part to resolve things. We can understand from paragraph 3 that according to the recent questionnaire, a third of people who replied had a complaint about their holiday last year and when the disappointed holidaymakers discussed the problem with their company, it involved a lot of time and effort to resolve things. Thus, it’s evident from these lines that solving problems can be hard work for the holidaymaker. Hence, the answer is True.

2 Answer: False

Question type: True/ False/ Not Given

Answer location: Paragraph 4

Answer explanation: Paragraph 4 illustrates, “when asked exactly what the reasons were for their dissatisfaction, top of the list was flight delays and 20 percent of holiday-makers to Europe said they had to wait up to an hour.” We can deduce from these lines that the top of the list for the dissatisfaction was the flight delays, and almost 20% of holidaymakers to Europe had to wait up to an hour. Thus, the statement contradicts the information so, the answer is False.

3 Answer: False

Question type: True/ False/ Not Given

Answer location: Paragraph 5, line 2

Answer explanation: The 2nd line of the 5th paragraph states that there is an enormous variety of holiday accommodations and we recommend that consumers look for places that have been inspected by the Tourist Boards; this way they can have the confidence that they will get the type of accommodation they are looking for. These lines illustrate that there is an enormous variety of holiday accommodation and that the consumers should look for places that have been inspected by the tourist boards. Thus, the statement contradicts the information, so, the answer is False.

4 Answer: True

Question type: True/ False/ Not Given

Answer location: Paragraph 5, line 3

Answer explanation: The 3rd line of the 5th paragraph states that it seems that tour companies now offer more honest accurate brochures though. Eighty-five percent of holiday-makers who responded to our questionnaire said the description offered by the company matched the place they visited and the facilities provided. We can understand from these lines that nowadays the tour companies provide accurate information brochures. As a result, the tour companies provide a satisfactory level of information to the holidaymakers. Thus, the statement agrees with the information, so, the answer is True.

5 Answer: True

Question type: True/ False/ Not Given

Answer location: Paragraph 6

Answer explanation: Paragraph 6 states, “This is good news for the industry and for holiday-makers. A holiday is a major purchase – yet it’s one we can’t try before we pay. All we have to go on is the brochure and it’s a credit to tour operators that they now contain more detail.” These lines indicate that a low-cost holiday should still offer some high-quality services. Hence, the statement agrees with the information, so, the answer is True.

6 Answer: Not Given

Question type: True/ False/ Not Given

Answer location: Paragraph 8

Answer explanation: Paragraph 8 illustrates, “DO complain to the right person. Moaning to the waiter about a week’s worth of appalling food, then writing an indignant letter when you get back home won’t have the same impact as airing your grievances at the time.” It is advised that the holidaymaker should complain to the right person because moaning to the waiter will not be appropriate. Therefore, it is not mentioned anywhere in the passage that hotel staff can advise the holidaymakers to whom they should complain. Thus, the answer is Not Given.

7 Answer: True

Question type: True/ False/ Not Given

Answer location: Paragraph 9

Answer explanation: Paragraph 9 illustrates, “DO get evidence for a serious problem such as having a building site instead of the promised swimming pool below your window. Take a photo to back up your case.” These lines suggest that evidence should be taken to illustrate serious problems such as a building site rather than a promised swimming pool below the window. Thus, a photograph may help to support an argument about a holiday problem. Hence, the statement agrees with the information, so, the answer is True.

8 Answer: Not Given

Question type: True/False/ Not Given

Answer location: Paragraph 10

Answer explanation: The 10th paragraph suggests not writing and complaining about the sake of it. Letters can be powerful as long as they’re about something you have a good reason to complain about. Thus, it’s not mentioned anywhere that if the holidaymaker is not good at writing, they can find someone else to write the letters. Hence, the answer is Not Given.

9 Answer: E

Question type: Matching Information

Answer location: Paragraph E (Hot.org)

Answer explanation: Paragraph E illustrates, “Straightforward to navigate, with plenty of information on rental requirements and rules of operation. There are photographs of the types of vehicles available, leaving no doubt what a ‘premium’ or ‘compact’ car is. It took me just seconds to start reserving a car but then the whole thing ground to a halt and refused all attempts to access the reservation system.” These lines suggest that there is much information on rental requirements and rules, operations, and many photographs of the types of vehicles available. Thus, it is clear that it is possible to see what the car looks like. Hence, the answer is E.

10 Answer: B

Question type: Matching Information

Answer location: Paragraph B (Cash.com.uk)

Answer explanation: Paragraph B states, “There is an inspirational section with detailed directions for some of the great drives of America.” These lines suggest that assistance is provided with some holiday routes. Hence, the answer is B.

11 Answer: D

Question type: Matching Information

Answer location: Paragraph D (cutprice.com)

Answer explanation: Paragraph D states, “Is currently offering an aggressive lowest rates guarantee, an extra discount for former Holtravel clients and a package of free gifts to sweeten the deal. It also commits to no insurance excess on any of their rentals anywhere.” These lines that the website is currently offering the lowest rate guarantee, an additional discount for former clients, and a package of free gifts. Thus, it is clear that a car can be hired at cheaper rates if it has been used before. Thus, the answer is D.

12 Answer: E

Question type: Matching Information

Answer location: Paragraph E (hot.org)

Answer explanation: Paragraph E states that It took me just seconds to start reserving a car but then the whole thing ground to a halt and refused all attempts to access the reservation system. These lines indicate that attempts made by the writer to book a car were unsuccessful. Hence, the answer is E.

13 Answer: C

Question type: Matching Information

Answer location: Paragraph C (Expeed.org.uk)

Answer explanation: Paragraph C illustrates, “Book a flight with Expeed and when you continue on to the car-hire section, the software already knows where you are going and when. However, you seem to be restricted to cities with airports for your car hire, and additional taxes are presented in travel­ agent speak.” These lines indicate that the writer can hire a car in certain locations. Hence, the answer is C.

14 Answer: H

Question type: Matching Information

Answer location: Paragraph H (Cheapandcheerful.net.uk)

Answer explanation: Paragraph H states,” Avoids unnecessary embellishments online but the booking procedure is as good as it gets. Enter how many miles you expect to drive and tick your insurance, driver, and child-seat choices and they will all be included in the final price. You must contact the location directly if you need a car within 3 days. And to hire a car abroad, there’s a dull email form to fill in and they’ll get back to you.” According to these lines, the site is best suited for people with up-to-date hardware. Hence, the answer is H.

Check More IELTS Reading Answers